Privacy Policy

Last Updated: September 21, 2026

Balance Mind Body & Soul Inc. respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we may collect when you visit balancembsi.com, make a purchase, book or request a service, register for a class or workshop, submit a form, or otherwise interact with our website.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Billing and shipping information
• Appointment or booking information
• Class and workshop registrations
• Purchase and order information
• Information submitted through contact, booking, Tarot, Reiki, Magickal Services, or other request forms
• Communications you send to us
• Any other information you voluntarily choose to provide

We ask that you only provide information that is necessary for the service or request you are submitting.

Payment Information

When you make a payment through our website, your payment is processed through third-party payment processors, which may include Square or another payment provider enabled on our website.

Balance Mind Body & Soul Inc. does not directly store your complete credit or debit card information.

Payment processors may collect and process information according to their own privacy policies and security practices.

How We Use Your Information

We may use your information to:

• Process purchases and orders
• Schedule and manage appointments
• Process class and workshop registrations
• Review Magickal Services or other service requests
• Communicate with you regarding your booking, order, or inquiry
• Provide customer service
• Send appointment, registration, or order confirmations and reminders
• Maintain business and transaction records
• Improve our website, services, and customer experience
• Prevent fraud, misuse, or security issues
• Comply with legal, tax, or regulatory obligations

We do not sell your personal information.

Service Request Forms

Certain services may require you to submit information through an online form.

For example, Tarot Reading or Magickal Services forms may ask you to provide information about the type of service you are requesting, questions you would like addressed, your intentions, or additional details you believe are relevant.

Information provided through these forms is used for the purpose of reviewing and fulfilling your request and communicating with you about the service.

Please avoid including highly sensitive personal information unless it is necessary for your request.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate properly, remember visitor preferences, improve website performance, understand how visitors interact with our site, and support certain features.

Cookies may include:

• Essential cookies necessary for the website to function
• Functional cookies that remember choices or preferences
• Analytics cookies that help us understand website traffic and usage
• Marketing or advertising cookies, if those services are enabled

Some cookies may be placed by Wix or by third-party services and integrations used on our website.

Where required, visitors may be given the option to accept or decline non-essential cookies through our website’s cookie consent banner.

You may also control or delete cookies through your browser settings. Disabling certain cookies may affect how some website features function.

Wix and Third-Party Services

Our website is created and hosted using Wix.com.

Wix and other service providers may process certain information on our behalf in order to provide website hosting, e-commerce, booking, analytics, communications, security, and other website functions.

We may also use third-party services such as:

• Wix Stores
• Wix Bookings
• Square or other payment processors
• Inventory or product synchronization services
• Email or communication tools
• Shipping providers
• Analytics or website-performance services

These companies may collect or process information in accordance with their own privacy policies.

We only share information with service providers when reasonably necessary to operate our business or provide the service you requested.

Orders and Shipping

If you purchase an item that requires shipping, we may provide your name, shipping address, and other necessary order information to shipping carriers or fulfillment providers in order to deliver your purchase.

Email and Other Communications

If you provide your email address or phone number, we may use it to communicate with you about:

• Orders
• Appointments
• Booking requests
• Classes or workshops
• Customer service inquiries
• Changes to a scheduled service

If you separately choose to receive promotional emails or marketing communications, you may unsubscribe using the link contained in those messages or by contacting us.

How We Protect Your Information

We take reasonable steps to safeguard the information entrusted to us.

Our website and online services also rely on security measures provided by Wix, payment processors, and other third-party service providers.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and financial records, resolving disputes, and satisfying legal, tax, or accounting obligations.

Different types of information may be retained for different periods.

Your Privacy Choices and Rights

Depending on where you live, applicable privacy laws may give you certain rights regarding your personal information.

You may contact us to request that we:

• Provide information about personal information we maintain about you
• Correct inaccurate information
• Delete certain personal information where legally permitted
• Stop certain communications
• Address questions about how your information is used

Some information may need to be retained when required by law, for financial recordkeeping, fraud prevention, dispute resolution, or other legitimate business purposes.

Children’s Privacy

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information online from children under 13 without appropriate parental or guardian involvement.

Certain services may have additional age requirements.

External Links

Our website may contain links to websites, social media platforms, or services operated by third parties.

Balance Mind Body & Soul Inc. is not responsible for the privacy practices, security, or content of third-party websites. We encourage visitors to review the privacy policies of any external sites they visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, technology, or legal requirements.

When changes are made, the Last Updated date at the top of this policy will be revised.

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

Balance Mind Body & Soul Inc.
929 Route 25A
Miller Place, NY
Website: balancembsi.com
Email: balancembsi@gmail.com